Jira Cloud Migration for Oil & Gas Client

Initiative / Challenge

The client sought project support for an enterprise-wide migration from Jira on-premises to Jira Cloud to modernize project management, enhance security, and enable AI-driven capabilities.

Objectives

Migrate all Jira data and configurations with minimal downtime.
Improve visibility through dynamic dashboards and roadmap creation.
Enable AI-powered insights for resource planning and workflow optimization.
Strengthen security posture with Multi-Factor Authentication (MFA) and identity controls.

Execution / Approach

Conducted discovery workshops to define requirements and migration scope.
Conducted discovery workshops to define requirements and migration scope.
Delivered training, adoption campaigns, and communication plans to assist in change management.
Delivered role-based training, quick-start guides, and live support pre- and post-migration.
Applied Kanban methodology for agile delivery and sprint management.

Outcome / Impact

Migrated 100,000+ tickets, custom fields, and workflows with 99.9% accuracy.
45% reduction in project onboarding time via standardized intake workflows.
Achieved 100% MFA adoption across Jira Cloud users.
Increased visibility with real-time dashboards and AI-driven insights.
Enabled predictive resource planning and automated ticket triage.
Improved cross-functional collaboration and roadmap planning.